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Banking
Deposits | Withdrawals | Security | Q & A


Making Deposits:
Credit Card:
Approved transactions will be credited to your casino account immediately through Gateway Financial Services. Transactions are identified on your credit card statement as www.palaceofchance.com. RTNSolutions, Malta, and Internet Services Ltd., Israel, are the E-cash subsidiaries for Palace of Chance Casino. To deposit by Credit Card (Visa, Mastercard, or Central Coin), click on the "Cashier" button, choose "Credit Card" and submit your credit card information.

Neteller:
Neteller is the premiere ecash service for the gaming enthusiast. Neteller is one of our preferred deposit methods. Integrated directly into the Casino Cashier, Neteller deposits are eligible for a 10% bonus on each deposit. To create a Neteller account, please go to http://www.neteller.com. If you need any assistance, please give us a call and we will be happy to assist you with the creation of an account.

PrePaidATM:
PrePaidATM accounts may be used at the Palace of Chance Bank to fund your deposits. You may make a PrePaidATM deposit directly through the casino cashier. If you do not have an account with PrePaidATM, create an account, here. You may also make a direct deposit into our account by making a transfer to account M302817732395555. Your Cashier deposit will be credited immediately. PrePaidATM provides an unprecedented level of privacy, we highly recommend it. This deposit method is eligible for a 10% deposit bonus.

EvoCash:
The most flexible funding option available to date. EvoCash offers more funding options than can be listed. To make a deposit with EvoCash, be sure to direct your transfer to account 114399. Your deposit will be credited you our customer support staff as soon as it is received. EvoCash deposits are eligible for a 10% bonus.

Central Coin:
Central Coin accounts may be used at the Palace of Chance Bank to fund player accounts. Just use your Central Coin account as your Credit Card type and enter your PIN. Central Coin accounts are governed by the same rules and processes as standard Credit Cards.

eCheck/ACH:
Palace of Chance accepts electronic checks via eCheck/ACH. Deposits must be at least $25 with a maximum of $100. Approved ACH deposits are instantly credited to your casino account from your checking account. ACH is available to customers with US bank accounts and a valid US issued driver's license. To use ACH you will need your checking account number, which is located on the bottom of your bank issued checks as seen in the following diagram:


Please note that any fraudulent activity relating to Check processing will forfeit all deposits and will incur a returned check fee of $50. All fraudulent activity will be reported to the appropriate authorities.

WU:
To make a transfer, please contact support. For deposits of at least $500, Palace of Chance will add a 10% bonus to cover the cost. Once you have made your transfer, please enter your confirmation code into the Casino Bank.

Wire Transfer:
Palace of Chance accepts deposits by wire transfer. Deposits must be at least $500, and all wire transfer deposits are eligible for a 10% deposit bonus. If you plan to make a wire transfer, please contact us for banking and routing information. Once you have made your transfer, please enter your confirmation code into the Casino Bank.


Credit Card
If deposits have been made via credit card or Central Coin card, all withdrawals, up to the credit card deposit amount will be credited directly back to the charged card. There is a $5 minimum, no charge (if less than 1x wagers have been made, a charge of $5 or 8.5% may be applied), and it takes approximately 3-4 days for authorization.

Neteller:
You may request a withdrawal of your funds via Neteller. There is no fee associated with a Neteller withdrawal.

Overnight Express checks:
Due to the expense of bank processing and overnight fees, the minimum amount is for $50. Your first Overnight Express Check of the month is free, additional checks are charged a $40 fee. Overnight Express checks are sent securely via Federal Express. After requesting withdrawal it will take from four to ten days to receive your check. Checks will only be sent to the address on file. Any fees will be deducted from the withdrawn winnings.

WU:
There is a $50 minimum for WU withdrawals. There is no fee for the first WU of the Month. Successive WU withdrawals will be charged a small percentage of the transfer, based on current rates. It takes from four to ten days to process a WU withdrawal. Transfers will only be sent to the identity on file. Any fees will be deducted from the withdrawn winnings.

Wire transfer:
The minimum withdrawal via Wire Transfer is $1,000. It takes approximately four to ten days to complete a Wire Transfer. There is no charge for the first transfer of the month. Successive transfers are billed at $50 per transfer plus any applicable fees. Transfers will only be sent to the identity on file. Any fees will be deducted from the withdrawn winnings.



Encryption:
All banking transactions are made through 128-bit encrypted communication. Our transaction servers are certified by Thawte using SSL Certificates.

Identity Verification:
In order to ensure that payouts go to those who rightfully deserve them, you may be requested to present verification of your identity. Requests may including but are not limited to credit cards, check, driver's license, passport, or utility bill. If we require documentation, we will contact you with the request.


Q: What currencies do you work with?
A: All transactions are made in US dollars. If you use another currency, it will automatically be converted into US dollars.

Q: Am I charged a cash advance fee?
A: Usually not, but it depends on your individual bank.

Q: What are my banking limits?
A: Your banking limits are determined by your play and your information profile. As your play progresses, your limits may be adjusted up or down to suite you. If you would like a limits change, please feel free to contact support.

Q: Why do I need a FaxBack and where is the Form?
A: FaxBacks are the best way to prevent fraudulent activity. Fraud prevention is as much for the players as it is for the casino. We want to make sure that you are the person authorized to make charges on your account, and that your winnings get to you instead of a devious individual. You can download a copy here and fax the completed form, toll-free, to 800.551.6087.

If you have any difficulties, feel free to contact us.



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